Details
THE SHIPPING PROCESS:
Mosaic/Moldings Orders
Please note that in some instances orders over 100 sheets will get shipped via common freight carriers for residential as well as commercial shipments. In any such instance when your order is shipped we will call or e-mail you with a freight bill number and a customer service number for the freight company who would be carrying your order. With this information you must call the freight company to make arrangements for pickup. Shipping time is usually between 3-7 days from date of your order. In rare cases, you may live in a very congested area or a very rural area. Under such circumstances, trucking terminal might be 30-40 miles away from you. All orders must be inspected by the customer for any possible shortages or damage upon customer ft. receipt of goods. Do not use or throw away any damaged items since damaged items will be inspected.
Solid Tile Orders
Please note that orders over 40 Sq ft will get shipped via common freight carriers for residential as well as commercial shipments. When your order is shipped we will call or e-mail you with a freight bill number and a customer service number for the freight company who would be carrying your order. With this information you must call the freight company to make arrangements for pickup. Shipping time is usually between 3-7 days from date of your order. In rare cases, you may live in a very congested area or a very rural area. Under such circumstances, trucking terminal might be 30-40 miles away from you. All orders must be inspected by the customer for any possible shortages or damage upon customer ft. receipt of goods. Do not use or throw away any damaged items since damaged items will be inspected.
